At Lifeplace, one of our main focuses is training and releasing people to serve. I came across this great article by my friend Pastor Marc Estes and thought it gave some great keys. You can check out his blog at http://www.marcestes.com.
There are some general principles that you can apply to ensure that your ministry area is filled with people excited to serve on an ongoing basis. Here are ten areas to consider and questions to ask yourself regarding your ability to motivate volunteers in your area of ministry:
1. Build Relationships:
“Do those serving in my ministry area experience genuine community?”
In most cases, serving together should allow people to bond together. Those who have genuine relationships desire to spend time together, especially when they share common vision.
2. Have Fun:
“Do those serving in my ministry area seem to be happy? Is the environment filled with fun and laughter regularly?
Having fun is a sure recipe for great volunteer satisfaction. Laughter and fun can be a great measuring rod to the health of your ministry area. People must realize that “Jesus is our joy and not our job.” If people seemed stressed out it might be time to re-evaluate what is taking place in your ministry area.
3. Have Defined Roles:
“Does each volunteer have a clear understanding as to what is expected of them?
People are down on what they are not up on! One of the greatest ways to discourage a volunteer is to not have clear duties and responsibilities defined for them when they show up to serve. Volunteers want to know exactly what you expect from them. Have a defined description of every position and spend the time to discuss each point in detail.
4. Proper Tools and Equipment:
“Does each volunteer have the proper tools and training necessary to be the best at what they do?”
It is discouraging to a volunteer to be asked to accomplish a task or work on a project but not have the proper training or adequate tools necessary to complete the job. Each volunteer should be adequately trained in every area they are asked to serve BEFORE releasing them to serve. In addition, make sure to have the right tools (computer, teaching materials, finances, people, etc) to complete the job.
5. Encouragement and Appreciation
“Do I regularly encourage my volunteers publicly? Do I show them appreciation through practical and meaningful acts?
The most important two words you can ever say to a volunteer is, “thank you.” Encouragement and appreciation are the two components needed to keep volunteers to serve long term. People want to be appreciated for their sacrifice. You may also look for ways to honor them regularly. Take them out for a meal, invite them over to your home, bring them a latte’, or even present them with an award or certificate.
6. Give Ownership
“Do I allow my volunteers to be a part of shaping their area of service? Do I give them the opportunity to share creative ideas and ways to improve their ministry area?
A common trait found in most every person is the desire to make a difference. Although many will serve simply out of the goodness of their heart, long-term there is the quest for significance. People, who feel like they own a part of a ministry, will give their life for it. Provide plenty of opportunity for your volunteers to assist you in shaping and molding their ministry areas. You never know, they just might do it better than you!
7. Emphasize The Big Picture
“Do my volunteers understand how significant their area of ministry plays in the church’s ability to fulfill its purpose and vision?”
When volunteers in the church-regardless of where they are serving-really understand how their service makes a significant contribution to the accomplishment of the church’s overall mission and vision-then they tend to be motivated to serve! To say it another way, volunteers who understand the big picture and their role in seeing that picture realized – those are the motivated volunteers!
8. Communicate
“Do I regularly communicate with my volunteers regarding ministry details, directions and decisions?”
Lack of communication will always result in a lack of motivation. Be sure to communicate clearly and regularly with volunteers regarding all aspects of your ministry area.
9. Care
“Do I know enough about my volunteers to effectively care for any needs that may arise in their life?
It has been said, “people don’t care how much you know until they know how much you care.” One of the primary responsibilities of a Ministry Leader is to shepherd those entrusted into your care. We can never be too busy to get involved in the lives of those who have dedicated themselves to serve our ministry areas and us. Be sure and take the pulse of each of your volunteers in every area of their life.
10. Pray
“Do I pray regularly for each volunteer by name?” “Do I pray regularly for each volunteer needed?
The most powerful tool you have to build and motivate your ministry team is prayer. Prayer moves the heart of God to move the hearts of men. More prayer for your volunteer team will always result in happier, healthier people.
http://www.lifeplace.com.au